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- Our Facility | STHCS
Our Facility In April 2017, Southern Tier Health Care System began renovating their new training space at 150 North Union Street, Olean, NY, in the building that many remember as the "Old Sears Building." This project was ten years in the making, and STHCS staff moved into our new home in late November 2017. This new space includes 4 training rooms, an EMS training space, and offices available for lease for not-for-profits. The new building also features a state-of-the-art distance learning training center that allows for training to be broadcast to many satellite sites to access quality education. Office space is available for lease, and 4 training rooms can be reserved for meetings that can accommodate up to 40 people. If you are interested in our space, please contact us. BUILDING USE REQUEST Building Use Request We appreciate your interest in utilizing our facility for your upcoming event or meeting. To proceed, kindly fill out the form to submit your request. Once received, we will check availability and follow up with you promptly.
- Nebulized Albuterol | STHCS
Nebulized Albuterol A letter from the EMS agency physician medical director supporting the request and indicating an understanding of their role in the quality assurance process (click here). Medical Director Verification Form (DOH-4362) (click here). Written policies and procedures for the storage and maintenance of Nebulized Albuterol that are consistent with applicable Regional and State protocols. These policies and procedures shall include, but not necessarily be limited to the following: Didactic and psychomotor objectives for training of authorized users including who will be authorized to conduct this training Documentation and attendance records of the training of authorized users A defined quality assurance program, including appropriateness review by the EMS agency and physician medical director; Written policies and procedures for storage of the Nebulized Albuterol, Notice to the EMS agency physician medical director of the use of the Nebulized Albuterol, and Requirements for documentation when the Nebulized Albuterol is used for patient care These items must be submitted to STEMS no less than three weeks prior to the next scheduled WREMAC meeting for approval. If you encounter any problems or need an additional help please feel free to reach out to me and I will help you through the process at stems@sthcs.org .
- Paramedic Program | STHCS
Paramedic Program The application period for the 2025-26 Regional Paramedic Program is closed. The next Paramedic Program will likely begin in January 2027. Getting rural EMS providers the training they need to enhance their skills and level of care has always been difficult. Faced with a looming crisis, Southern Tier Health Care System, a rural health care network funded by the New York State Charles B. Cook Office of Rural Health, convened a group of regional EMS medical directors, EMS educators and the leaders of regional EMS agencies to find a solution in January of 2013. Working as a liaison with the New York Bureau of EMS, Southern Tier Health Care System secured permission to design a program that meets the needs of our rural area. Southern Tier Health Care System surveyed other programs that use distance-learning technology to train EMS providers to create a best-practices paramedic training program. The result was a plan to create a Regional Paramedic Program that used distance learning technology to allow this advance training in a rural community. The Regional Paramedic Program was launched the first week of January 2014, less than a year after Southern Tier Health Care System hosted the planning meeting. This program would not have been possible unless everyone was willing to work together. The cooperation speaks volumes about how a rural community can work together and make the impossible, possible. The Regional Paramedic Program represents the Power of Rural message that National Rural Health Day was created to celebrate. The UPMC Chautauqua @ WCA Paramedic program has been issued a Letter of Review by the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP). This letter is NOT a CAAHEP accreditation status, it is a status signifying that a program seeking initial accreditation has demonstrated sufficient compliance with the accreditation standards through the Letter of Review Self Study Report (LSSR) and other documentation. Letter of Review is recognized by the National Registry of Emergency Medical Technicians (NREMT) for eligibility to take the NREMT's Paramedic credentialing examination(s). However, it is NOT a guarantee of eventual accreditation. To contact CoAEMSP: 214-703-8445/www.coaemsp.org. NREMT Test Results No graduates during the 2023 reporting year BEMS Forms & Portal
- Telehealth | STHCS
Telehealth STHCS, in collaboration with CASA-Trinity, Allegany Council on Alcoholism and Substance Abuse (ACASA), Clarity Wellness Community, Seneca Health, and Cattaraugus County Department of Community Services, is strengthening access to healthcare services in Cattaraugus and Allegany counties in New York. This initiative, initially focused on substance use disorder and related behavioral health services, has since expanded to capture all types of healthcare such as, primary care and specialty visits. The coalition has assessed the broadband accessibility issues in Western New York and established 6 locations within the two counties, called telehealth rooms. The telehealth rooms are optimal for telehealth sessions: lighting, camera quality, and the device screen are top-notch. No waiting in a waiting room and services can be contactless. Ready to book a room? Before reserving a telehealth room, make sure you've already set up an appointment with the provider you want to see. A telehealth room is not a walk-in clinic. Please work with your doctor/provider to schedule telehealth appointments and service in advance. If you need a telehealth appointment, click HERE to view some local options. Book Now Telehealth Locations County Location Address Hours Cattaraugus County Healthy Community Alliance 1 School St Suite #100, Gowanda, NY 14070 Mon-Thu: 9:00am - 4:00pm, Fri: 9:00am - 12:30pm Cattaraugus County Interfaith Caregivers Medical Equipment Loan Center 315 W State St, Olean, NY 14760 Mon & Thu: 9:00am - 12:00pm, Fri: 1:00pm - 3:00pm, Tue & Wed: Closed Cattaraugus County Randolph Free Library 26 Jamestown St, Randolph, NY 14772 Mon, Tue, Thu: 12:00pm - 6:00pm, Wed: 4:00pm - 6:00pm, Fri: 10:00am - 4:00pm Allegany County Belfast Public Library 75 Main St, Belfast, NY 14711 Mon: 10:00am - 1:00pm, Tue & Thu: 3:00pm - 7:00pm, Wed: 10:00am-1:00pm & 3:00pm-7:00pm Allegany County Friendship Free Library 44 West Main Street, Friendship, NY 14739 Tue, Wed, Thu: 2:00pm - 6:00pm, Mon & Fri: Closed Allegany County Scio Memorial Library 3980 NY-19, Scio, NY 14880 Tue: 5:00pm - 7:00pm, Wed: 1:00pm - 7:00pm, Thu: 1:00pm - 4:00pm, Fri: 10:00am - 2:00pm, Mon: Closed Allegany County Wide Awake Club Library (Fillmore) 22 N Genesee St, Fillmore, NY 14735 Mon & Thu: 10:00am - 6:00pm, Tue: 12:00pm - 6:00pm, Wed & Fri: 10:00am - 5:00pm Allegany County Whitesville Public Library 500 Main, Whitesville, NY 14897 Mon & Wed: 9:00am - 5:00pm, Tue: 2:00pm - 6:00pm, Thu: Closed, Fri: 9:00am - 4:00pm Telehealth Resources Patients Watch our video for information on what to expect during your telehealth appointment at a telesuite Book Now Providers Watch our video for tips on how to maximize the quality of care given during a telehealth session Book Now Troubleshooting Zoom https://support.zoom.us/hc/en-us/categories/200101697-Getting-Started-with-Zoom Doxy.me https://help.doxy.me/en/collections/1359402-troubleshooting SecureVideo https://hub.securevideo.com/Knowledge/Details/144 Any questions please contact mft@sthcs.org or 716-372-0614 ext. 210 Room Policies Belfast Public Library Friendship Free Library Healthy Community Alliance Interfaith Caregivers Medical Equipment Loan Center Randolph Free Library Scio Memorial Library Whitesville Public Library Wide Awake Club Library (Fillmore)
- Stop the Bleed | STHCS
Stop the Bleed Interested in a Course? Contact Us! Today we live in a world where terrorism, the actions of unstable people, and the dangerous impulses of friends and relatives are very real and becoming increasingly more frequent. Massive bleeding from any cause, but particularly from an active shooter or explosive event where a response is delayed can result in death. Similar to how the general public learns and performs CPR, the public must learn proper bleeding control techniques, including how to use their hands, dressings, and tourniquets. Victims can quickly die from uncontrolled bleeding, within five to 10 minutes. However, anyone at the scene can act as immediate responder and save lives if they know what to do. BleedingControl.org supports President Barack Obama’s policy directive for national preparedness (Presidential Policy Directive 8 ), which targets preparedness as a shared responsibility of the government, the private and nonprofit sectors, and individual citizens. Bleeding Control is an initiative of the American College of Surgeons and the Hartford Consensus and contains diagrams, news, videos, and other resources contributed by a variety of other private and nonprofit partners to help prepare you in the event you are witness to one of these unspeakable events. Our shared goal is to provide you with a one-stop, online resource to credible information on bleeding control. We hope you will never need to use this information, but if you do, at least you will have the assurance that the information is credible and timely. Southern Tier Health Care System, Inc. is working to provide Stop the Bleed training to Allegany, Cattaraugus and Chautauqua counties. If you are interested in scheduling a training, please contact us.
- Carbon Monoxide Safety | STHCS
Carbon Monoxide Safety Training FREE VIRTUAL CARBON MONOXIDE SAFETY TRAINING BY SAFE KIDS SOUTHERN TIER NEW YORK Carbon monoxide is a silent danger — colorless, odorless, and can be deadly. Protect your loved ones by ensuring you have working CO detectors on every level of your home. Watch our quick CO safety video and complete the form to receive a FREE CO Safety Kit, including a CO detector, smoke detector, safety tip magnets, hand warmers, hot chocolate packets, and winter hats for up to 4 household members. Pickup of the CO Safety kit is at Southern Tier Health Care System in Olean. The training can be found at Carbon Monoxide Safety Training. If you have any questions or would like additional information, contact Southern Tier Health Care System at safekids@sthcs.org. Virtual Training
- Recorded Training | STHCS
Recorded Training with Attendance Verification
- File of Life | STHCS
File of Life The File of Life is a magnetized pouch containing a person’s medical information that is placed on the refrigerator in case of emergency. In rural areas, the information – obtained immediately by first responders who know right where to find it – can mean the difference between life and death. Hospital emergency departments report that the File of Life significantly speeds the triage process, especially for elderly and disoriented patients. If you or someone you know would like a File of Life please contact us
- PCR | STHCS
PCR Request Refusal Forms BEMS Policies 12-02 Prehospital Care Reports (PDF) 12-03 Electronic PCR Data Submission (PDF) 21-04 Submission of Patient Care Reports as of July 1st, 2021 (PDF) NYSDOH 5136 Form WREMAC Refusal Form WREMAC Refusal of Evaluation, Treatment, & Transport Form Request Printed Refusal Forms Prehospital Care Report *due to BEMS policy statement 21-04 (above), STEMS is no longer able to distribute paper PCRs and continuation forms. Printable PCR Agency Copy (White Copy) - Front Agency Copy (White Copy) - Back Research Copy (Yellow Copy) - Front Research Copy (Yellow Copy) - Back Hospital Copy (Pink Copy) - Front Hospital Copy (Pink Copy) - Back DOH-3411 - Continuation Form
- Safe Kids | STHCS
Nav Menu Safe Kids Car Seat Fitting Monthly Car Seat Inspections Cattaraugus County Fitting Station Allegany County Fitting Station
- Safe Kids | STHCS
Safe Kids Safe Kids Southern Tier New York is led by Southern Tier Health Care System, Inc., which provides dedicated and caring staff, operation support and other resources to assist in achieving our common goal: keeping your kids safe. Based on the needs of the community, this coalition implements evidence-based programs, such as car-seat safety, safe sleep education, and water safety, that help parents and caregivers prevent childhood injuries. About In April 2019, the Safe Kids Southern Tier New York Coalition was formed as a re-imagining of the former Southern Tier Child Health and Safety Team (CHST). For years, CHST investigated the causes of preventable child deaths and developed proactive strategies to eliminate risks. This multidisciplinary team began in Allegany County and later expanded to Cattaraugus and Chautauqua counties. The team comprised professionals from multiple disciplines including public health, social services, health care, law enforcement, child welfare and behavioral health. Today, as a Safe Kids Worldwide Coalition we are able to be more broadly inclusive of the many other community professionals, services and individuals who are instrumental in the healthy and productive upbringing of children. Parents/caregivers, educators, counselors, educators and even faith leaders deserve a seat at the table. Upcoming Events Bike Helmet Program Coalition Calendar Car Seat Fitting Safety Resources Home Safety Child Safety Videos New Parent News Want more information? If you would like more information on any of the topics on this page, feel free to contact us at 716-372-0614 or safekids@sthcs.org Coalition Calendar

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