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IMPROVING THE HEALTH & WELLNESS OF OUR RURAL COMMUNITIES Our Key Services At Southern Tier Health Care System, we are dedicated to addressing the unique healthcare challenges faced by our rural communities. Our programs are designed to improve access, provide education, and deliver life-saving resources to underserved populations. Here’s how we make a difference: Community Support EMS Education & Training Step Into Healthcare Telehealth Safe Kids Pathways to Care About us For 30 years, Southern Tier Health Care System (STHCS), a 501(c)(3) nonprofit in Olean, NY, has served 250,000 residents in Allegany, Cattaraugus, and Chautauqua counties—rural areas facing severe healthcare shortages and high poverty rates. STHCS partners with healthcare providers, educators, law enforcement, and other leaders to deliver holistic care, leveraging technology to improve access. Programs include EMS training, Narcan education, suicide prevention, and initiatives to eliminate barriers to healthcare. Collaborating with 12 partners, STHCS aligns with health department priorities to enhance healthcare capacity and support underserved communities. See Programs Our Mission Our Mission Our Mission It is the mission of Southern Tier Health Care System, Inc. to improve the health and wellness of the rural communities we serve. Belief Statement Agencies and organizations affiliated with STHCS believe that our collective knowledge and experience is an effective resource to address health care issues in our region. We further believe that STHCS is an appropriate mechanism to facilitate the project and programs which may be needed to accomplish this. Vision Statement The vision of STHCS is that comprehensive health needs of all people will be met through its facilitation of an accessible, seamless, quality system of providers and services. This will be accomplished by maximizing resources and cost-effective approaches to improve the quality of life. SEE UPDATES VIEW DONNA'S WEEKLY PROGRAM UPDATES! Donna Kahm has served as President and CEO at Southern Tier Health Care System since January 2007. To view her weekly updates, click below! View Updates Our Programs

Emergency Medicine Southern Tier Emergency Medical System (STEMS) is a program of Southern Tier Health Care System, Inc., and also an EMS program agency for the Southwestern Regional EMS Council (SWREMS). STEMS is responsible for researching and coordinating educational seminars to meet the needs of the EMS agencies in Allegany, Cattaraugus and Chautauqua counties. We are contracted by the New York State Department of Health Bureau of EMS to provide a specific set of "deliverables," which are required goals for us to meet. STEMS also supports the Western Regional Medical Advisory Committee (WREMAC). Register Now Register Now Current Provider Resources Southwestern Regional EMS Council Southern Tier EMT-B Academy WREMAC Regional Paramedic Program NYSDOH Division of EMS

The Team Who We Are See our Board of Directors Donna Kahm, SPHR President & CEO Lacey Arnold Program Support Specialist Alicia Broadbent Executive Operations Coordinator KC Cone Program Assistant Toni Cottone Program Assistant Lindsey Green Program Support Specialist Mark Leckband Program Assistant Colleen Ross Bookkeeper Bethany Schoonover-Kruse Program Assistant Ellie Strade Program Assistant Jordan Yaros Director of Grant Operations

At STHCS, we are always looking for ways to connect with resources that strengthen our work. This week, I spoke with Cristian Romero, Assistant Director for the Office of Faith and Nonprofit Development Services. His office is dedicated to supporting nonprofit leaders across New York State, including guidance on navigating the Statewide Financial System (SFS). If your organization needs essential information, assistance accessing state grants, or support to strengthen its capacity, please reach out to  ofnds@dos.ny.gov or (646) 561-1003. They also offer a monthly newsletter with helpful resources for nonprofits . STHCS will continue to share opportunities like this to ensure nonprofits in our region have the tools and connections they need to succeed. Celebrating Family Milestones at STHCS This week was a very special one for our STHCS family—our team member Lindsey finalized the adoption of her son Kevin! Surrounded by friends, classmates, and family, the celebration was filled with joy. Kevin even received his adoption bear and got to celebrate his 9th birthday the same day. Moments like this remind us that supporting families—both in our community and among our staff—is at the heart of our mission. Please join us in celebrating Lindsey and her family on this unforgettable milestone.

Youth Learn Skills to Keep Kids Safe Congratulations to Lindsey on successfully leading her first babysitting course, and thank you to Sydney for serving as her mentor. This hands-on program, designed for youth ages 11–18, provides participants with a two-year CPR certification, along with training in basic first aid, choking relief, child care, safety awareness, and emergency response. Students also gain practical skills in finding babysitting jobs and planning safe games, meals, and activities for children. We are proud to see local youth gaining skills that not only make them more confident babysitters but also help keep children in our community safe. Safe Sleep Site Visit We were honored to welcome Warren Greatbatch, long-time funder and board member of the East Hill Foundation, for a site visit this week. East Hill has been a strong supporter of our Safe Sleep program, and it was Warren who suggested that every crib donation include sheets—a practice we continue today. Thanks to this support, our Safe Sleep program has had outstanding success, with no unsafe sleep incidents reported among participating families. We are grateful for East Hill’s continued partnership in keeping our community’s infants safe.

Highmark Blue Fund Summit On Thursday, I attended the Highmark Blue Fund Summit at Seneca One in Buffalo. The event featured valuable discussions on community engagement, funding priorities, and capacity building, along with breakout sessions on AI, fundraising, and communications. It was also a great opportunity to connect with regional leaders, and I thank Highmark for the invitation to participate. Pathways to Care I want to thank Kevin D. Watkins, MD, MPH , Public Health Director, Cattaraugus County Health Department, Brett Lawton, Chief Executive Officer, Universal Primary Care/Southern Tier Community Health Center Network, Mary O’Leary, Community Services Director, Cattaraugus County, and Melissa Sullivan, Chief Executive Officer, HomeCare & Hospice - Total Senior Care for taking the time this week to share their perspectives on how community paramedicine can enhance care rather than duplicate existing services. Their input is invaluable as we continue shaping Pathways to Care to better connect patients with resources, strengthen partnerships, and meet community needs.