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Dentist Dentists play a vital role in promoting oral health and maintaining the well-being of their patients. With extensive education and training, they diagnose and treat various dental conditions, including cavities, gum diseases, and oral infections. Dentists perform routine check-ups, cleanings, and preventive procedures to ensure optimal dental health. They may also specialize in areas such as orthodontics, oral surgery, or pediatric dentistry. Dentists work closely with patients to explain treatment options, address concerns, and encourage good oral hygiene practices. Dentists often collaborate with dental hygienists, assistants, and other healthcare professionals to provide comprehensive dental care. Career Fact Sheet Download Career Fact Sheet: Dentist .pdf Download PDF • 685KB

Emergency Medicine Southern Tier Emergency Medical System (STEMS) is a program of Southern Tier Health Care System, Inc., and also an EMS program agency for the Southwestern Regional EMS Council (SWREMS). STEMS is responsible for researching and coordinating educational seminars to meet the needs of the EMS agencies in Allegany, Cattaraugus and Chautauqua counties. We are contracted by the New York State Department of Health Bureau of EMS to provide a specific set of "deliverables," which are required goals for us to meet. STEMS also supports the Western Regional Medical Advisory Committee (WREMAC). Current Provider Resources Southwestern Regional EMS Council STEMS Monthly Minute Southern Tier EMT-B Academy WREMAC Regional Paramedic Program NYSDOH Division of EMS

Continuing the Work While I’m Away As I take a scheduled week of vacation, I want to recognize the strength and stability of STHCS. The ability to step away with confidence reflects the depth of our leadership structure, the professionalism of our staff, and the strength of our organizational systems. Thank you to Rob, Todd, and Mickey for attending the State EMS Council meeting in Saratoga during this time. I am confident they represented STHCS and our community well and look forward to sharing any meaningful updates they bring back. I appreciate the continued engagement and support from our Board of Directors and community partners as we continue representing and advancing the interests of our region at both the local and state levels.

Positioning STHCS for Long-Term Sustainability As we continue through the first quarter of 2026, I want to recognize the important work underway to position STHCS for long-term sustainability and growth. In addition to strengthening our EMS workforce and advancing Pathways to Care, our team has been actively preparing for alignment with New York State’s 1115 Medicaid Waiver. This statewide initiative emphasizes stronger care coordination, reduced health disparities, and expanded community-based services. The level of planning, documentation, and partnership development required is significant. Much of this work happens behind the scenes, and I want to sincerely acknowledge the staff and partners who are leading these efforts while continuing to meet the daily demands of rural service delivery. Because of your diligence and collaboration, STHCS is well positioned to meet evolving expectations and continue strengthening services across our region. Facility Improvements and Construction Update We’re pleased to share that construction has officially begun on our renovation project. The first phase is underway with the installation of soundproofing improvements as we begin transforming this space. This renovation will create a dedicated area for workforce development programming and expanded community use. Our goal is to strengthen local training opportunities, support our partners, and provide a functional, welcoming environment that serves the broader community. This project reflects our continued commitment to investing in infrastructure that supports long-term growth, collaboration, and access to services across the region.

Pathways to Care: Strengthening Care Coordination This week, I want to share the vision behind Pathways to Care, our grant-funded pilot program at Southern Tier Health Care System in partnership with TransAm. Pathways to Care represents a shift in how we think about care delivery in our rural communities. Rather than waiting for patients to present in crisis, we are proactively meeting them where they are — in their homes — between primary care visits. Our EMTs and Paramedics are uniquely positioned to identify both medical and non-medical drivers of health, close gaps in care, and strengthen communication with primary care providers. This model is designed to extend the reach of primary care, reduce avoidable emergency department utilization, and address the social and environmental factors that too often impact outcomes. During this pilot phase, we are intentionally starting small — enrolling 20 patients within a 10-mile radius of Olean — with a focus on individuals who are high utilizers of the emergency department. This allows us to build the model thoughtfully, measure impact, and refine our approach before scaling. Pathways to Care reflects our broader commitment to innovation, collaboration, and creating a more coordinated system of care across Cattaraugus County and beyond. As we gather data and demonstrate outcomes, we will explore opportunities to expand this model to reach more patients and further strengthen the health of our community. Rural Workforce: Challenges and Strategic Focus As we expand initiatives like Pathways to Care and maintain essential services such as SAFE and EMS, our ability to recruit and retain qualified EMTs, Paramedics, and specialized staff remains critical. Rural service delivery presents unique challenges, particularly when covering large geographic areas with limited personnel and meeting 24/7 coverage expectations. We are actively strengthening our recruitment pipeline, building training partnerships, and focusing on retention strategies that support professional growth and long-term engagement. Workforce stability is foundational to sustaining innovation and ensuring continued access to high-quality care in our region.