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Dentist Dentists play a vital role in promoting oral health and maintaining the well-being of their patients. With extensive education and training, they diagnose and treat various dental conditions, including cavities, gum diseases, and oral infections. Dentists perform routine check-ups, cleanings, and preventive procedures to ensure optimal dental health. They may also specialize in areas such as orthodontics, oral surgery, or pediatric dentistry. Dentists work closely with patients to explain treatment options, address concerns, and encourage good oral hygiene practices. Dentists often collaborate with dental hygienists, assistants, and other healthcare professionals to provide comprehensive dental care. Career Fact Sheet Download Career Fact Sheet: Dentist .pdf Download PDF • 685KB

Nutritionist The nature of the profession of a nutritionist is centered around helping individuals understand the impact of food and nutrition on their overall health and well-being. Nutritionists assess dietary habits, health conditions, and lifestyle factors to provide tailored advice and create personalized nutrition plans. Their role is focused on promoting healthy eating habits and preventing chronic diseases by guiding people toward more balanced diets. Nutritionists work with clients of all ages to address specific health concerns such as weight management, food allergies, diabetes, and cardiovascular issues. Career Fact Sheet Download Career Fact Sheet: Nutritionist .pdf Download PDF • 903KB

Obstetrics Simulation This week, we conducted a pilot Obstetrics Simulation Training to test the curriculum prior to a broader regional rollout. The session combined focused education with hands-on skills practice using our high-fidelity birthing mannequin, allowing crews to train in realistic, high-stress obstetric emergency scenarios. Skills practiced included normal delivery, prolapsed cord, nuchal cord, breech delivery, and shoulder dystocia management. Our region is considered a maternity care desert, with limited access to obstetric services and extended transport times. As a result, EMS providers are often the first—and at times the only—point of care during obstetric emergencies. Preparing crews to confidently manage these high-risk situations is essential to improving outcomes for both mothers and infants. We are grateful to the participants who took part in this pilot and shared thoughtful feedback. Their input will inform final refinements as we move toward expanding this training and strengthening obstetric readiness across the region. Pathways to Care Program Launch This week marked the official launch of our Pathways to Care program, with our first group of patients successfully enrolled and seen. Initial visits went well, and we served three multi-visit patients (MVPs)—individuals who are frequent users of emergency services and benefit most from coordinated, community-based support. This launch represents a meaningful step forward in strengthening care coordination and addressing unmet needs in our community. As the program moves from initial implementation into early operations, we will continue to build on this momentum and refine the model to best support patients and providers alike.

Renovation Kickoff This week, we held our first coordination meeting with our renovation team to formally kick off the next phase of our facility improvements. The meeting included our electrical, plumbing, framing, and other key contractors, along with Tammy, our architect, to review plans, timelines, and next steps. This initial meeting was an important step in aligning everyone involved, confirming scope, and setting expectations as we move into active renovation work. We appreciate the collaboration and shared commitment to keeping the project moving forward efficiently and thoughtfully. We will continue to provide updates as the renovation progresses. Keeping Families Safe Last week, we were proud to participate in a free community ice skating event in partnership with the City of Olean Fire Department. Operation Warm Hearts generously supported the free skating and admission, allowing families from across our community to enjoy the event. During the event, we distributed winter hats and carbon monoxide safety kits made possible through the support of Golisano Children’s Hospital and National Grid, helping families stay safe and warm throughout the winter months. We were also pleased to have Mayor Amy Sherburne join us in support of this important community safety effort. We continue to have carbon monoxide safety kits and gun locks available. If an agency is interested, or if they are aware of a family who may benefit, please have them reach out to me directly.

Advancing Pathways to Care Over the last several weeks, Pathways to Care has continued to advance through provider training, relationship-building, and program readiness activities. Training sessions have been held with participating providers to review workflows, referral pathways, and care coordination expectations. At the same time, we have continued to establish and strengthen referral contacts across the region. With these foundational pieces in place, we are preparing to formally kick off the pilot phase of the program. Financial Stewardship & Year-End Readiness I want to recognize Colleen Ross for her strong work closing out the year and ensuring we are well prepared for our annual audit with Ed Bysiek. Her attention to detail, consistency, and follow-through continue to strengthen our financial operations and overall readiness. I also want to acknowledge the solid financial controls in place, including quarterly reviews conducted by our independent accountant, Ashley Peterson. These ongoing reviews support accuracy, transparency, and accountability throughout the year and contribute to a smooth and efficient year-end process.