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Our Programs Community Support Services Blood Drives Accident and burn victims, people battling cancer, organ transplant patients, and those getting heart surgery, blood donation helps all of these patients and more. Health Insurance Providing navigation for the NYS of Health marketplace for individuals seeking health insurance. Pathways to Care Guiding and connecting individuals with the resources they need to navigate their unique health journeys. Caregiver Navigation The caregiver navigator at Southern Tier Health Care System can serve as a guide as you search for supports and services to help provide care for your loved one. Overdose Prevention STOPP is a community based opioid overdose prevention and Narcan distribution program supported by NYSDOH Sexual Assault Care Providing compassionate and confidential care to sexual assault survivors in the Southern Tier. File of Life The File of Life is a magnetized pouch containing a person’s medical information that is placed on the refrigerator in case of emergency. Telehealth Strengthening access to healthcare through telehealth solutions serving rural residents with technology. Step Into Healthcare Become a SAFE Training to provide compassionate and confidential care to sexual assault survivors in the Southern Tier. Step Into Healthcare Exposing the regions youth to healthcare careers. EMT-B Academy STHCS, in collaboration with our many partners, including Community Services partners, is strengthening access to healthcare. Paramedic Program Training certified EMT-Bs to be Paramedics to serve the rural communities in the Southwestern Region. Safe Kids Safe Kids Safe Kids Southern Tier New York is a child injury prevention program under Safe Kids Worldwide. Cribs for Kids Providing free safe sleep environments and educating caregivers in the ABCs of Safe Sleep. EMS Education & Training Emergency Medicine Southern Tier Emergency Medical System (STEMS) is the EMS program agency for the Southwestern Regional EMS Council. AHA Training Training Site for American Heart Association's Heartsaver, BLS Provider and ACLS Provider courses under MCC. Stop the Bleed Stop the Bleed course teaches quick techniques to help save a life before someone bleeds out.

Pathways To Care As Southern Tier Health Care System continues to grow and expand its initiatives, we are excited to introduce STHCS – Pathways to Care as a unifying identity for our health and wellness programs. This initiative reflects our role as guides, empowering individuals and connecting them with the resources they need to navigate their unique health journeys. Unlike direct care providers, our focus is on facilitating access, education, and support to ensure community members can make informed decisions about their well-being. STHCS – Pathways to Care encompasses a range of transformative programs, including: Wellbeing+/App Program The 1115 Waiver Initiative Pathways to a Healthier You Transportation By bringing these programs under one cohesive identity, we reinforce our commitment to innovation, collaboration, and community-driven solutions. This initiative not only strengthens our position as a trusted leader in health and wellness but also fosters a sense of inclusivity and empowerment throughout the Southern Tier. Mission Statement To empower individuals and communities across the Southern Tier to achieve optimal health and well-being through innovative wellness programs, accessible education, and collaborative pathways that inspire and sustain lifelong healthy habits. Vision Statement To create a healthier Southern Tier where every individual is equipped with the tools, knowledge, and support needed to thrive on their personal journey to wellness. As we move forward, STHCS – Pathways to Care will serve as the foundation for these efforts, reinforcing our commitment to building a healthier future for our community. Stay tuned for updates, including a new logo that will further define our identity. Thank you for supporting this next step in our mission to connect, guide, and empower individuals on their path to better health. Wellbeing+ 1115 Waiver Pathways to a Healthier You Transportation

Current Provider Resources Request Copy of EMS Card DOH Inspection Prep Applications and Forms Public Access Defibrillation Education and Training EMS Agency Update Prehospital Care Reports Pediatric Safe Transport Annual Skills New or Returning Provider EMS Protocols Vital Signs Reimbursement

SIDS Awareness Month October is Sudden Infant Death Syndrome (SIDS) Awareness Month, a reminder of the importance of safe sleep practices that help keep babies safe and healthy. Through our Cribs for Kids program, we provide portable cribs, fitted sheets, and education to families in Allegany, Cattaraugus, and Chautauqua counties who do not have a safe sleep space for their baby. We share the “ABCs of Safe Sleep”: babies should always sleep Alone, on their Back, and in a Crib for every sleep. A special thank you to all our funders who support this program and make it possible for us to provide these critical resources to families. To learn more or to refer a family, please visit www.sthcs.org/cribs-for-kids . Step Into Healthcare Career Academy On October 20, we launched our Step Into Healthcare Career Academy, which will continue through December 15, 2025. Coordinated by KC, this program gives students hands-on learning and direct exposure to healthcare careers in our region. Several students from Olean High School, Franklinville High School, and Hinsdale Central School are participating this session. This academy is part of our broader recruitment and retention programming, helping to inspire the next generation of healthcare professionals. Thank you to KC for leading this important work and guiding students as they explore their future in healthcare. As always, thank you for supporting our work. Together, we are building healthier families today and strengthening our healthcare workforce for tomorrow.

Strengthening Access to Care Through Collaboration This week, I had the privilege, along with several STHCS Board members and other healthcare leaders, to meet with NYS Lieutenant Governor Antonio Delgado. I want to personally thank the Lieutenant Governor for reaching out to learn more about the great work happening here in our region. His genuine interest in how we are working together to make access to care a priority speaks volumes about his commitment to rural healthcare. I am grateful to our Board members and healthcare partners who joined the conversation and helped highlight how collaboration is allowing us to accomplish so much for the communities we serve. Expanding Training Opportunities with Our Birthing Simulator This week, we hosted a training with our new birthing simulator. Our goal is to make this high-tech tool available not only for our EMS providers, but also for the OB staff at our area hospitals by allowing them to borrow the simulator for in-house training. Olean General Hospital and Jones Memorial Hospital both sent OB staff to participate, along with EMS providers from the City of Olean and Alstar. This kind of hands-on training is critical for EMS, while childbirth is not a frequent call, but one we want to ensure providers are prepared for when it happens. By making the simulator accessible to OB staff when not in use for EMS, we can support skill development across the entire care team. A special thank you to Rob Pritchard, our newest staff member, for coordinating this training. Rob will also be taking the lead on our Pathways to Care program, which I look forward to sharing more about in the near future.

Building Healthier Communities Together I am proud to share the great work our team is doing to support the New York State 1115 Waiver. This important initiative is designed to transform health care delivery by addressing not only medical needs but also the social determinants of health—things like housing, transportation, nutrition, and access to community resources that play such a vital role in overall well-being. Through the Waiver, we are building stronger connections across our region and ensuring that the people we serve have the support they need to live healthier lives. I am proud to say that our team continues to meet key metrics while also creating meaningful partnerships that will have a lasting impact. This work is being led by Jordan and supported by Lindsey, Mark, KC, Lacey, and Bethany. Their leadership and teamwork are helping position Southern Tier Health Care System as a strong partner in advancing the Waiver’s goals and improving health outcomes in our rural communities. Together, we are making real progress, and I look forward to continuing this important work with all of you. Office Closure Notice Southern Tier Health Care System office will be closed on Monday, October 13, in observance of Columbus Day/Indigenous Peoples’ Day. While many of us will take this time to pause and recharge, we recognize that many of our partners in health care, EMS, and community services will continue working throughout the holiday to keep our communities safe and supported. We are grateful for their dedication and commitment. To our own staff, I hope you enjoy the long weekend and return refreshed as we continue our important work together on Tuesday.