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The Team Who We Are See our Board of Directors Donna Kahm, SPHR President & CEO Lacey Arnold Program Support Specialist Alicia Broadbent Executive Operations Coordinator Sarah Burt Program Assistant KC Cone Program Assistant Toni Cottone Program Assistant Lindsey Green Program Support Specialist Mark Leckband Program Assistant Rob Pritchard Director of Program Development Colleen Ross Bookkeeper Bethany Schoonover-Kruse Program Assistant Ellie Strade Program Assistant Jordan Yaros Director of Grant Operations

Step Into Healthcare In February of 2022, Donna Kahm, President and CEO of the Southern Tier Health Care System, had a conversation with a local healthcare employer who was distressed at their lack of success filling open positions. This discussion was the starting point for an idea and then an effort for the STHCS to support local employers in filling hard-to-fill entry-level positions. Since that discussion, stretching existing staff and resources, STHCS has filled 10 hard-to-fill positions across two employers (selected as a pilot) by designing a universal application process, promoting positions on the employers’ behalf, and facilitating the connection between employer and candidate. STHCS also included a variety of educational courses for select students, allowing them to have a hands-on experience in the medical field, while also attending standard classroom lectures. Healthcare Careers Info Career Academy Success Stories Current Openings

Nav Menu American Heart Association Courses Interested in a Course? Contact Us! Hands-only CPR Training Learn the core concepts of life-sustaining, high-quality Chest compressions for providing CPR to patients experiencing sudden cardiac arrest. This course is not an official American Heart Association or American Red Cross course and does not provide an official credential. Time : 30 minutes Certificate : Course completion card Heartsaver® First Aid CPR AED Training The AHA’s Heartsaver First Aid CPR AED course trains participants to provide first aid CPR and use an automated external defibrillator (AED) safely, timely, and effectively. Reflects science and education from the American Heart Association Guidelines Update for CPR and Emergency Cardiovascular Care (ECC). Who should take this course? The AHA’s Heartsaver First Aid CPR AED Course is designed for anyone with little or no medical training who needs a course completion card for their job, regulatory (e.g., OSHA), or other requirements, or anyone who wants to be prepared for an emergency in any setting. What does this course teach? • First aid basics • Medical emergencies • Injury emergencies • Environmental emergencies • Preventing illness and injury • Adult CPR and AED use • Opioid-associated life-threatening emergencies • Optional modules in Child CPR AED and Infant CPR Time : 6 hours Certificate : AHA Heartsaver® course completion card Heartsaver® First Aid CPR AED Training Basic Life Support (BLS) Provider The AHA’s BLS course trains participants to promptly recognize several life-threatening emergencies, give high-quality chest compressions, deliver appropriate ventilations and provide early use of an AED. Reflects science and education from the American Heart Association Guidelines Update for CPR and Emergency Cardiovascular Care (ECC). Who should take this course? The AHA’s BLS Course is designed for healthcare professionals and other personnel who need to know how to perform CPR and other basic cardiovascular life support skills in a wide variety of in-facility and prehospital settings. What does this course teach? • High-quality CPR for adults, children, and infants • The AHA Chain of Survival, specifically the BLS components • Important early use of an AED • Effective ventilations using a barrier device • Importance of teams in multi rescuer resuscitation and performance as an effective team member during multi rescuer CPR • Relief of foreign-body airway obstruction (choking) for adults and infants Time : 4 hours original and 2 hours refresher Certificate : BLS provider course completion card Basic Life Support (BLS) Provider Advanced Cardiac Life Support (ACLS) Provider The AHA’s ACLS Provider is for healthcare professionals who either direct or participate in the management of cardiopulmonary arrest or other cardiovascular emergencies and for personnel in emergency response What does this course teach? After completing this course, students should be able to: • Define systems of care • Apply the BLS, Primary, and Secondary Assessments sequence for a systematic evaluation of adult patients • Discuss how the use of a rapid response team (RRT) or medical emergency team (MET) may improve patient outcomes • Discuss early recognition and management of Acute Coronary Syndrome (ACS), including appropriate disposition • Discuss early recognition and management of stroke, including appropriate disposition • Recognize bradycardias and tachycardias that may result in cardiac arrest or complicate resuscitation outcome • Perform early management of bradycardias and tachycardias that may result in cardiac arrest or complicate resuscitation outcome • Model effective communication as a member or leader of a high-performance team • Recognize the impact of team dynamics on overall team performance • Recognize respiratory arrest • Perform early management of respiratory arrest • Recognize cardiac arrest • Perform prompt, high-quality BLS, including prioritizing early chest compressions and integrating early automated external defibrillator (AED) use • Perform early management of cardiac arrest until termination of resuscitation or transfer of care, including immediate post-cardiac arrest care • Evaluate resuscitative efforts during a cardiac arrest through continuous assessment of CPR quality, monitoring the patient’s physiologic response, and delivering real-time feedback to the team Time : 16 hours original and 8 hours refresher Certificate : AHA ACLS Provider course completion card Advanced Cardiac Life Support (ACLS) Provider HeartCode® - Online BLS and ACLS Provider HeartCode is the AHA’s blended learning delivery method for the BLS Course or ACLS Course. HeartCode blended learning delivers quality resuscitation education regardless of where providers are located and gives them more control to complete the course at their own pace. Providers first complete the online portion of HeartCode. HeartCode online portion can be purchased at: • BLS: https://shopcpr.heart.org/heartcode-bls • ACLS: https://shopcpr.heart.org/heartcode-acls Then you must complete a hands-on skills session (fees below). To schedule a HeartCode Skills Station, please contact stems@sthcs.org . HeartCode® - Online BLS and ACLS Provider

Nav Menu Safe Kids Home Safety Your kids are spending more time at home than ever before. This can put them at risk for more in-home injuries. We've compiled a list or resources to help make sure your home is as safe as can be while staying at home. Medicine Schedule Make sure children get the right dose, every time. Playing Outside Safety tips to help your kids stay active. Childproofing Keep everyday household items up and away. Home Checklist Keeping kids safe, room by room. Kids & Cars With your car spending more time at home, it means more times for kids to play around it

Occupational Therapy Assistant A career as an Occupational Therapy Assistant (OTA) is dedicated to helping individuals regain independence and improve their quality of life following injury, illness, or disability. OTAs work under the supervision of occupational therapists to implement treatment plans that include therapeutic exercises, activities, and techniques designed to enhance patients' ability to perform daily tasks and activities. They work closely with patients to teach adaptive strategies, use specialized equipment, and monitor progress toward recovery goals. OTAs play a crucial role in various healthcare settings, including hospitals, rehabilitation centers, schools, and nursing homes, fostering meaningful connections with patients and their families. This rewarding career requires empathy, patience, and a commitment to promoting health and well-being through personalized care. For those passionate about making a positive impact on others' lives and seeking a fulfilling career in healthcare, becoming an Occupational Therapy Assistant offers both professional satisfaction and opportunities for growth in a dynamic field. Career Fact Sheet Download Career Fact Sheet: Occupational Therapy Assistant .pdf Download PDF • 523KB Local Education Options Jamestown Community College Occupational Therapy Assistant Program - Jamestown, NY Erie Community College Occupational Therapy Assistant Program - Williamsville, NY Villa Maria College Occupational Therapy Assistant Program - Buffalo, NY Indeed Indeed Occupational Therapy Assistant Job Search - 10 mile radius from Olean, NY Indeed Occupational Therapy Assistant Job Search - 25 mile radius from Olean, NY Indeed Occupational Therapy Assistant Job Search - 50 mile radius from Olean, NY Indeed Occupational Therapy Assistant Job Search - 100 mile radius from Olean, NY LinkedIn LinkedIn Occupational Therapy Assistant Job Search - 10 mile radius from Olean, NY LinkedIn Occupational Therapy Assistant Job Search - 25 mile radius from Olean, NY LinkedIn Occupational Therapy Assistant Job Search - 50 mile radius from Olean, NY

Phlebotomist A career as a Phlebotomist is centered around the important role of collecting blood samples for medical testing, transfusions, research, or donation. Phlebotomists work in hospitals, clinics, laboratories, and blood donation centers, where they interact directly with patients to draw blood safely and efficiently. They are skilled in venipuncture techniques, ensuring specimen integrity and patient comfort throughout the process. Beyond drawing blood, Phlebotomists also handle specimen processing, labeling, and maintaining accurate records. This profession requires a meticulous attention to detail, excellent communication skills, and a compassionate approach to patient care. Phlebotomists play a critical role in the healthcare team, contributing to accurate diagnosis and treatment plans while fostering a positive patient experience. For those interested in a pivotal healthcare role that combines technical expertise with patient interaction, pursuing a career as a Phlebotomist offers both fulfillment and opportunities for professional growth. Career Fact Sheet Download Career Fact Sheet: Phlebotomist .pdf Download PDF • 769KB Local Education Options A high school diploma or GED is required. Although formal education is not mandatory, below are a few training options: CA BOCES Phlebotomy Program - Olean, NY E2CCB Certified Nurse Aide Program - Classes rotate regionally with locations in Fredonia, Ashville and Jamestown Indeed Indeed Phlebotomist Job Search - 10 mile radius from Olean, NY Indeed Phlebotomist Job Search - 25 mile radius from Olean, NY Indeed Phlebotomist Job Search - 50 mile radius from Olean, NY Indeed Phlebotomist Job Search - 100 mile radius from Olean, NY LinkedIn LinkedIn Phlebotomist Job Search - 10 mile radius from Olean, NY LinkedIn Phlebotomist Job Search - 25 mile radius from Olean, NY LinkedIn Phlebotomist Job Search - 50 mile radius from Olean, NY

Paramedic Program The application period for the 2025-26 Regional Paramedic Program is closed. The next Paramedic Program will likely begin in January 2027. Getting rural EMS providers the training they need to enhance their skills and level of care has always been difficult. Faced with a looming crisis, Southern Tier Health Care System, a rural health care network funded by the New York State Charles B. Cook Office of Rural Health, convened a group of regional EMS medical directors, EMS educators and the leaders of regional EMS agencies to find a solution in January of 2013. Working as a liaison with the New York Bureau of EMS, Southern Tier Health Care System secured permission to design a program that meets the needs of our rural area. Southern Tier Health Care System surveyed other programs that use distance-learning technology to train EMS providers to create a best-practices paramedic training program. The result was a plan to create a Regional Paramedic Program that used distance learning technology to allow this advance training in a rural community. The Regional Paramedic Program was launched the first week of January 2014, less than a year after Southern Tier Health Care System hosted the planning meeting. This program would not have been possible unless everyone was willing to work together. The cooperation speaks volumes about how a rural community can work together and make the impossible, possible. The Regional Paramedic Program represents the Power of Rural message that National Rural Health Day was created to celebrate. The UPMC Chautauqua @ WCA Paramedic program has been issued a Letter of Review by the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP). This letter is NOT a CAAHEP accreditation status, it is a status signifying that a program seeking initial accreditation has demonstrated sufficient compliance with the accreditation standards through the Letter of Review Self Study Report (LSSR) and other documentation. Letter of Review is recognized by the National Registry of Emergency Medical Technicians (NREMT) for eligibility to take the NREMT's Paramedic credentialing examination(s). However, it is NOT a guarantee of eventual accreditation. To contact CoAEMSP: 214-703-8445/www.coaemsp.org. NREMT Test Results No graduates during the 2023 reporting year BEMS Forms & Portal

Dietary Aide A career as a dietary aide, also known as a diet clerk, is a vital and fulfilling role within the healthcare sector, focused on supporting the nutritional needs of patients and residents in various settings such as hospitals, nursing homes, and assisted living facilities. Dietary aides assist in the planning and preparation of meals, ensuring that dietary restrictions and preferences are met, and contribute to the overall well-being of individuals by providing balanced and nutritious food. This position requires a keen attention to detail, an understanding of basic nutrition principles, and a compassionate approach to patient care. For those who enjoy working in a team-oriented environment and making a positive impact on others' health, a career as a dietary aide offers both personal and professional rewards. Career Fact Sheet Download Career Fact Sheet: Dietary Aide .pdf Download PDF • 879KB Local Training Options A high school diploma or GED is required. Formal education is not mandatory for this career. Indeed Indeed Dietary Aide Job Search - 10 mile radius from Olean, NY Indeed Dietary Aide Job Search - 25 mile radius from Olean, NY Indeed Dietary Aide Job Search - 50 mile radius from Olean, NY Indeed Dietary Aide Job Search - 100 mile radius from Olean, NY LinkedIn Linked in Dietary Aide Job Search - 10 mile radius from Olean, NY Linked in Dietary Aide Job Search - 25 mile radius from Olean, NY Linked in Dietary Aide Job Search - 50 mile radius from Olean, NY

Medical & Clinical Laboratory Technician A career as a Medical & Clinical Laboratory Technician is pivotal in the healthcare sector, focusing on performing essential laboratory tests that aid in the diagnosis, treatment, and prevention of diseases. These technicians collect samples, conduct tests using specialized equipment, analyze results, and communicate findings to healthcare providers. They work in various settings such as hospitals, clinics, research laboratories, and diagnostic centers, ensuring accuracy and precision in their work to support patient care. This role requires a strong foundation in science, attention to detail, and proficiency in laboratory techniques. Medical & Clinical Laboratory Technicians play a vital role in the healthcare team, contributing directly to patient outcomes and medical advancements. For those interested in a behind-the-scenes role that combines scientific expertise with healthcare impact, pursuing a career as a Medical & Clinical Laboratory Technician offers both challenge and fulfillment. Career Fact Sheet Download Career Fact Sheet: Medical & Clinical Laboratory Technician .pdf Download PDF • 573KB Local Education Options SUNY Erie Clinical Laboratory Technician - 2 year Associate's degree program, Williamsville, NY Fredonia Medical Laboratory Science - 4 year Bachelor's degree program, Fredonia, NY University at Buffalo Medical Laboratory Science - 4 year Bachelor's degree program, Buffalo, NY Elmira College Clinical Laboratory Science - 4 year Bachelor's degree program, Elmira, NY Indeed Indeed Clinical/Medical Laboratory Technician Job Search - 10 mile radius from Olean, NY Indeed Clinical/Medical Laboratory Technician Job Search - 25 mile radius from Olean, NY Indeed Clinical/Medical Laboratory Technician Job Search - 50 mile radius from Olean, NY Indeed Clinical/Medical Laboratory Technician Job Search - 100 mile radius from Olean, NY Indeed Clinical/Medical Laboratory Technologist Job Search - 10 mile radius from Olean, NY Indeed Clinical/Medical Laboratory Technologist Job Search - 25 mile radius from Olean, NY Indeed Clinical/Medical Laboratory Technologist Job Search - 50 mile radius from Olean, NY Indeed Clinical/Medical Laboratory Technologist Job Search - 100 mile radius from Olean, NY LinkedIn LinkedIn Clinical/Medical Laboratory Technician Job Search - 10 mile radius from Olean, NY LinkedIn Clinical/Medical Laboratory Technician Job Search - 25 mile radius from Olean, NY LinkedIn Clinical/Medical Laboratory Technician Job Search - 50 mile radius from Olean, NY LinkedIn Clinical/Medical Laboratory Technologist Job Search - 10 mile radius from Olean, NY LinkedIn Clinical/Medical Laboratory Technologist Job Search - 25 mile radius from Olean, NY LinkedIn Clinical/Medical Laboratory Technologist Job Search - 50 mile radius from Olean, NY