CEO Update: October 30, 2026

Bringing Health Care Leaders Together for an Important Conversation

This week, we had the opportunity to host Senator Chuck Schumer and local healthcare leaders at Southern Tier Health Care System for a roundtable discussion on healthcare affordability and Medicaid reimbursement challenges in our rural communities.

I want to thank everyone who took time out of their busy schedules to participate and share their perspectives. It's always nice to see our building being used to bring people together for important conversations about the challenges facing our communities. We were glad to provide the space and be part of the discussion.

Meeting People Where They Are, Helping Them Find a Path Forward

Over the last couple of months, a dedicated group of individuals representing local agencies and organizations have been going directly into homeless encampments in the Olean area, meeting people where they are and helping connect them with services.

Because of the effort of all involved, we are starting to see results!

Two individuals have been connected with the Department of Social Services for assistance, and a pregnant individual has been connected with prenatal care. Others are beginning to open up, build trust, and even direct our outreach teams to people who need help.

Homelessness is complicated. Many of the people we encounter are dealing with mental health challenges, substance use, trauma, and other barriers that make it difficult to get the help they need.

Sometimes it takes more than handing someone a phone number. It takes showing up, listening, and earning their trust.

I want to recognize City of Olean Fire Department, City of Olean, NY Police Department, Cattaraugus County Department of Social Services, Cattaraugus County Community Services, CASA-Trinity, CCA - Connecting Communities in Action, and Southern Tier Health Care System for stepping up and working together.

I don't believe we are going to eliminate homelessness in our community, but if we can help even one person take that first step toward getting the services and support they need, we are making a difference. Sometimes it's not about having all the answers. It's about meeting people where they are and helping them find a pathway forward.