CEO Update: May 15, 2026

Mental Health Awareness Month and the 988 Lifeline

May is Mental Health Awareness Month, an important reminder that mental health is just as important as physical health. Across our communities, many individuals and families continue to face challenges related to stress, anxiety, depression, substance use, and emotional wellbeing. No one should feel they have to face those challenges alone.

The 988 Suicide & Crisis Lifeline is available 24 hours a day, 7 days a week, providing free and confidential support for anyone experiencing a mental health crisis, emotional distress, or concerns related to substance use. By simply calling or texting 988, individuals can connect directly with trained counselors who are there to listen, support, and help guide them to resources.

Sometimes the most important thing we can do is help spread awareness and remind people that support is available. Please take a moment to share this important resource within your organizations, workplaces, families, and communities.

EMS Week 2026: Improving Outcomes, Together

This week, Alicia and I had the opportunity to attend the New York State EMS Council meeting in Saratoga Springs, where EMS leaders from across New York State came together to discuss emerging issues, statewide initiatives, and the future of emergency medical services.

As we return home, we also look forward to celebrating National EMS Week, May 17–23, with this year’s theme, “Improving Outcomes, Together.” EMS Week is an opportunity to recognize and thank the EMS professionals who serve our communities every day with dedication, compassion, and professionalism. Whether responding to emergencies, supporting patients during difficult moments, or working behind the scenes to strengthen systems of care, EMS providers continue to make a tremendous impact across our region.

Several appreciation events are planned throughout the Southern Tier this week:

• Allegany County: Daily free treats beginning Monday, May 18, along with a picnic lunch on Friday, May 22, from 11:00 a.m. to 6:00 p.m. in the ambulance bay area at Jones Memorial Hospital

• Cattaraugus County: EMS Appreciation Cookouts at Olean General Hospital on Tuesday, May 19, and Thursday, May 21, from 3:00 p.m. to 6:00 p.m.

• Chautauqua County: BBQ lunch on Monday, May 18, from 11:00 a.m. to 2:00 p.m. in the Sherman Parking Lot at UPMC Chautauqua

• Chautauqua County: EMS Awards Ceremony on Thursday, May 21, at 6:00 p.m. in the UPMC Chautauqua Auditorium, with snacks provided.

  
  

To all EMS providers across our region, thank you for the care you provide, the sacrifices you make, and the commitment you continue to show each and every day. Your work truly matters, and our communities are stronger because of you.

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