CEO Update: June 5, 2026

Time Is Brain: A Simple Tool Making a Difference

Over the past several weeks, we have been encouraged to see EMS crews consistently using the Stroke Information Stickers. We want to thank our EMS providers for embracing this simple tool and recognizing the difference it can make in patient care.

Last week at Olean General Hospital, staff reported a great example of the sticker's value. During a time-sensitive stroke response, CT services were unavailable and MRI was being used as a backup. The patient was unable to complete the MRI screening process, but because family contact information was documented on the stroke sticker, the care team was able to quickly reach the family, complete the necessary screening, and move the patient directly to MRI without unnecessary delays.

When it comes to stroke care, time is brain. This simple process helps streamline communication, reduce delays, and support faster decision-making when every minute counts.

For a quick overview of the Stroke Information Sticker initiative, check out the STEMS Monthly Minutes.

Thank you to our EMS crews and healthcare partners for your continued commitment to improving patient outcomes across our region. We look forward to sharing more information as we prepare for our upcoming Tele-Stroke go-live.

Recognizing Milestones

This week marked a couple of personal milestones for me. I celebrated my 35th wedding anniversary with Dave (June 1) and my 25th year with Southern Tier Health Care System (June 4).

As I reflected on both milestones, I was reminded that none of us achieve these accomplishments alone. The support, encouragement, and patience of my family over the years have been invaluable and have played a significant role in allowing me to serve as CEO of Southern Tier Health Care System.

I am grateful not only for my family's support, but also for the opportunity to work alongside so many dedicated staff, board members, community partners, healthcare providers, EMS professionals, and community leaders over the past 25 years. The relationships built along the way have made this journey both meaningful and rewarding. Together, we have accomplished a great deal, and I am excited about the opportunities that still lie ahead for our organization and the communities we serve.

And, as Rob was quick to remind me, turning 55 this year comes with a new milestone of its own: I am now officially eligible for Total Senior Care. Thankfully, I am not planning to take advantage of that eligibility just yet! Thank you all for being part of my journey.

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