CEO Update: January 17, 2025

NYS Rural Health Council

I am thrilled to share some exciting news: I have been appointed to represent on the New York State Rural Health Council. This prestigious opportunity enables us to contribute to shaping the future of rural healthcare across the state. I am deeply honored to serve in this capacity and to advance initiatives that prioritize the health and well-being of our communities.

As part of this appointment, I have received a formal notice from the Governor's Office, along with the Oath of Office required to officially begin my duties on the board. This milestone represents an exciting chapter for our organization, as it strengthens our influence and partnerships at the state level. I look forward to sharing updates, collaborating with stakeholders, and advocating for the unique needs of rural communities in the Southern Tier and beyond.

Thank you all for your unwavering support and dedication to our mission. Together, we are making a meaningful difference in the lives of those we serve!

On Demand Care Program

We continue to review the training materials provided by Steven Vincent for Trans Am’s Priority Service for their On Demand Care program. These conversations highlighted the essential role of comprehensive training for community paramedicine providers—a cornerstone of our strategy to elevate service delivery in our communities.

Our primary focus remains on ensuring a robust onboarding process for Trans Am and other providers. This process is designed to equip team members with the expertise and confidence needed to deliver effective, high-quality care. By prioritizing thorough and targeted training, we aim to empower all staff to excel in their roles within community paramedicine. Together, we are making meaningful strides in transforming healthcare delivery.

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