FAQs
Who's in charge?
Who is my medical director and how do I contact him/ her?
What records are agencies required to keep?
What policies and procedures do we need?
What agency actions require approval or notification?

Agency DOH recertification
Agency level of care downgrade
Agency level of care upgrade
Albuterol for BLS agencies
Aspirin for BLS agencies
BLS Glucometry for BLS and ALS agencies
Change in certificate of need (CON)
Electronic PCRs
Equipment and medication purchases
EpiPens for ALS and BLS agencies
Public Access Defibrillator (P.A.D.)
Purchasing New Medications or Equipment
Transfer of Agency Ownership
Where do I find information about paper PCRs?
Where do I find information about ePCRs?
Where do we find information about new and upcoming requirements?
What Part 800 supplies do we have to have?
What are the OSHA requirements for EMS agencies?
Where can our people find CFR, EMT, or Advanced EMT training?Where can our EMS providers get additional training?
How do I become a lab instructor or instructor coordinator for EMS training?
What do I need to know about waveform capnography?
What do I need to know about EpiPen requirements?
Where can I find more information about DNRs and MOLST?
What is Article 30 and what does it mean to my agency?
What are the regulations for carrying narcotics?
What do we need to know about being a mandated reporter of abuse?
How does my agency report incidences, injuries, or crashes to the DOH?
What is a public access defibrillator (P.A.D.) and what should our agency know about them?